Ambient Lighting

Modern Design. Timeless Style

Ambient Lighting (“we,” “us,” or “our”), operated by Penscott Corporation, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit ambient.com.ph, browse our lighting catalog, submit an inquiry, visit our showrooms, or otherwise interact with us.

By using our website or voluntarily providing your personal information, you acknowledge the practices described in this Privacy Policy.

01

Information We Collect

We may collect the following categories of personal information:

  • Identity and Contact Information: Full name, email address, phone number, and other contact details you provide when submitting an inquiry or contacting us.
  • Inquiry Information: Product interests, project requirements, preferred lighting designs, showroom inquiries, and other information included in your request.
  • Communication Data: Messages, inquiries, feedback, or other correspondence submitted through our contact form, email, phone, or social media channels.
  • Technical and Usage Data: IP address, browser type and version, device type, operating system, pages visited, time spent on pages, referring website, and general location information that may be collected through cookies and similar technologies.
  • Marketing Preferences: Your preferences regarding promotional emails, announcements, or other communications, where applicable.

02

How We Collect Information

We collect personal information:

  • Directly from you when you submit a contact form, make a product inquiry, request information, communicate with our team, or visit one of our showrooms.
  • Automatically through cookies and similar technologies as you browse our website.
  • Through third-party platforms when you choose to communicate with Ambient Lighting through services such as social media.

03

How We Use Your Information

We use your personal information to:

  • Respond to product inquiries and requests.
  • Provide information about product specifications, pricing, and availability.
  • Assist you in choosing lighting suitable for your space or project.
  • Respond to custom lighting and project inquiries.
  • Coordinate showroom visits and customer assistance.
  • Send requested information and customer service communications.
  • Send promotional communications where you have chosen to receive them.
  • Understand website usage and improve our website, catalog, products, and services.
  • Maintain the security and proper operation of our website.
  • Keep appropriate business and customer service records.

04

How We Handle Your Information

We handle personal information only when it is reasonably necessary for our business and customer service activities. This may include information you voluntarily provide when making an inquiry, requesting assistance, communicating with our team, or choosing to receive updates from Ambient Lighting. We aim to collect and use only the information reasonably necessary for the purpose for which it was provided.

05

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Website Service Providers: Providers that assist with website hosting, maintenance, security, and technical support.
  • Communication Providers: Services that help us manage email, customer inquiries, notifications, or other communications.
  • Analytics Providers: Services that help us understand website traffic and visitor interactions.
  • Business Service Providers: Third-party providers that support our internal operations and customer service.
  • Professional Advisors: Consultants, accountants, or other professional advisers where reasonably necessary.
  • Business Transfers: Information may be transferred as part of a business restructuring, acquisition, merger, or similar transaction.

Where information is shared, we aim to provide only the information reasonably necessary for the relevant service or purpose.

06

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences and settings.
  • Support website functionality.
  • Understand how visitors navigate and interact with our website.
  • Analyze website traffic and performance.
  • Improve our website, content, and lighting catalog.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features or functionality.

07

Data Storage & Security

We implement reasonable organizational, physical, and technical measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. These measures may include:

  • Secure transmission of website information.
  • Access controls limiting personal information to authorized personnel.
  • Appropriate website and system security measures.
  • Careful selection of service providers that handle information on our behalf.

However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your information, absolute security cannot be guaranteed.

08

Data Retention

We implement reasonable organizational, physical, and technical measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. These measures may include:

  • Secure transmission of website information.
  • Access controls limiting personal information to authorized personnel.
  • Appropriate website and system security measures.
  • Careful selection of service providers that handle information on our behalf.

However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your information, absolute security cannot be guaranteed.

09

Your Privacy Rights

As a data subject under the law, you have the right to:

  • Be Informed — know how your personal data is being collected and processed.
  • Access — obtain a copy of the personal data we hold about you.
  • Correct — request correction of inaccurate, outdated, or incomplete personal data.
  • Object — object to the processing of your personal data, including for direct marketing purposes.
  • Erasure or Blocking — request the deletion or blocking of your personal data, subject to applicable retention requirements.
  • Data Portability — request a copy of your personal data in an electronic format, where applicable.
  • Damages — seek appropriate remedies if your personal data is inaccurate, incomplete, outdated, false, improperly obtained, or used without authorization.
  • File a Complaint — raise a complaint or concern if you believe your personal data has been handled improperly or your privacy rights have been violated.

To exercise any of these rights, please contact us using the details in Section 13 below. We will review and respond to your request within a reasonable timeframe.

10

Children's Privacy

Our website, lighting catalog, products, and services are intended for a general audience and are not specifically directed toward children. We do not intentionally request personal information from children through our website. If we become aware that personal information has been provided by a child without appropriate authorization, we may take reasonable steps to remove the information.

11

International Data Transfers

Some third-party services used to operate our website, communications, analytics, or digital infrastructure may process or store information using systems located outside the Philippines. When using external service providers, we take reasonable steps to select reputable providers and expect information entrusted to them to be handled appropriately and securely.

13

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, or business practices. Any updates will be published on this page with a revised Last Updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

14

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how Ambient Lighting handles your personal information, please contact us:

  • Email: info@ambient.ph
  • Phone Number: +63 949 995 3117
  • Showrooms: Makati · Robins Design Center, Pasig · Quezon Avenue · Commonwealth · Alabang · Sta. Rosa, Laguna

Inquire About This Product

Send us your questions about this product’s pricing, specifications, or availability, and our team will be happy to assist.

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