Modern Design. Timeless Style
Terms & Conditions
Last Updated: September 2026
Table of Contents
- Introduction
- About Us
- Eligibility
- Website Access & Inquiries
- Products & Pricing
- Orders & Payment
- Shipping & Delivery
- Returns, Refunds & Cancellations
- Installation & Electrical Safety
- Intellectual Property
- Showroom Visits
- Limitation of Liability
- Warranty
- Third-Party Links
- General Terms
- Changes to These Terms
- Governing Terms & Disputes
- Contact Information
Welcome to Ambient Lighting (ambient.com.ph), a lighting and home fixture brand operated by Penscott Corporation (“Ambient Lighting,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, your interactions with Ambient Lighting, and, where applicable, products and services purchased through our physical showrooms or other authorized sales channels.
By accessing or using this website, submitting an inquiry, or purchasing products from Ambient Lighting, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the website.
01
About Us
Ambient Lighting is a lighting and home fixture brand operated by Penscott Corporation. References in these Terms to “Ambient Lighting,” “Penscott,” “we,” “us,” or “our” refer to Penscott Corporation in connection with the operation of the Ambient Lighting brand and website. with us, or purchasing our products.
The terms “you,” “your,” “visitor,” and “customer” refer, as applicable, to any individual or entity accessing this website, communicating with us, or purchasing our products.
02
Eligibility
By using this website, you confirm that:
- You are at least 18 years of age, or you are accessing the website under the supervision of a parent or guardian.
- You are able to provide accurate and complete information when submitting an inquiry or communicating with us.
- You will use the website only for legitimate purposes and in accordance with these Terms.
- You will not intentionally misuse the website, its content, or its functionality.
03
Website Access & Inquiries
- You do not need to create an account to browse our lighting catalog or view publicly available product information.
- You may contact Ambient Lighting through our website, email, phone, social media channels, or physical showrooms regarding products, pricing, availability, specifications, projects, or other inquiries.
- You are responsible for providing accurate and current information when submitting an inquiry or communicating with us.
- Submitting an inquiry does not constitute an order, reservation, or confirmed purchase.
- Product availability, pricing, specifications, and other information should be confirmed with our team before making a purchase or project decision.
04
Products & Pricing
- All product descriptions, images, specifications, dimensions, colors, finishes, and other product information displayed on this website are provided for reference and are intended to be as accurate as reasonably practicable.
- Actual products may vary slightly from their appearance or representation on the website due to photography, lighting conditions, screen or device settings, natural variations in materials, finishes and textures, and reasonable manufacturing tolerances.
- Product prices, where displayed, are provided for reference and may be subject to change. Please contact Ambient Lighting or visit one of our showrooms to confirm current pricing.
- We may change prices, discontinue products, modify specifications, introduce new variations, or change product availability without prior notice.
- If product information or pricing displayed on the website contains an error, we may correct the information as soon as reasonably practicable.
- Product availability is not guaranteed by its appearance on the website. Please contact us to confirm current stock or availability.
05
Orders & Payment
- The Ambient Lighting website primarily serves as an online catalog for discovering and viewing our lighting collection. Unless expressly indicated otherwise, products displayed on the website are not purchased directly through an online checkout.
- Customers interested in purchasing a product may contact Ambient Lighting or visit one of our physical showrooms for current pricing, availability, payment options, and purchase assistance.
- A product inquiry, quotation request, or discussion with our team does not by itself constitute a confirmed purchase.
- An order is considered confirmed only after the applicable purchase requirements communicated by Ambient Lighting have been completed.
- Available payment methods may vary depending on the showroom, product, transaction, or sales channel. Our team will provide the applicable payment information during the purchase process.
- We may decline or cancel a transaction where reasonably necessary because of product unavailability, payment issues, incorrect information, suspected fraud, or material errors in product or pricing information.
- Any bank charges or third-party transaction fees associated with a customer’s chosen payment method may be the customer’s responsibility where applicable.
06
Shipping & Delivery
- Delivery options, charges, service areas, and applicable conditions will be communicated during the purchase process.
- Where applicable, purchases totaling ₱50,000 or more within Metro Manila may qualify for free delivery, subject to Ambient Lighting’s current delivery conditions and product eligibility.
- Delivery dates and timeframes provided by Ambient Lighting are estimates. Actual delivery times may vary because of product availability, scheduling, weather, traffic, holidays, or circumstances beyond our reasonable control.
- Large, fragile, or specialized lighting fixtures, including chandeliers and floor lamps, may require special handling or scheduled delivery arrangements.
- Customers are responsible for providing complete and accurate delivery information. Incorrect or incomplete information may result in delays or additional delivery charges.
- If a delivery attempt cannot be completed because the customer is unavailable or the delivery information provided is inaccurate, additional delivery arrangements or charges may apply.
07
Returns, Refunds, & Cancellations
Returns, exchanges, refunds, and cancellations are governed by our separate Return and Refund Policy, which forms part of these Terms. Customers should review the Return and Refund Policy before completing a purchase.
08
Product Installation & Electrical Safety
- Unless expressly included as part of the purchased product or service, installation is not included with product purchases.
- Lighting fixtures should be installed, wired, mounted, and tested by an appropriately qualified professional and in accordance with the product’s installation instructions and applicable safety requirements.
- Ambient Lighting is not responsible for injury, property damage, electrical malfunction, product damage, or other loss resulting from improper installation, unauthorized modification, misuse, incorrect wiring, or installation contrary to the product instructions.
09
Intellectual Property
All website content, including text, graphics, logos, icons, product photography, videos, product information, layout, and design, belongs to Ambient Lighting / Penscott Corporation or is used with appropriate permission.
You may browse and use the website content for personal and informational purposes.
You may not reproduce, distribute, modify, republish, commercially exploit, or otherwise use website content for commercial purposes without our prior written permission.
10
Showroom Visits
Product availability, pricing, displays, finishes, and promotions may vary between our website and physical showrooms.
Because availability can change, we recommend contacting the relevant showroom or our customer service team before visiting if you are looking for a particular product.
Our showroom locations are:
- Makati — 210 Nicanor Garcia St., G/F LRI Design Plaza II, Makati City, 1209
- Robins Design Center — 31 Meralco Ave., Ortigas Center, Pasig, 1605
- Quezon Avenue — 388 Quezon Ave., Quezon City, 1113
- Commonwealth —CW Home Depot, Quezon City, 1121
- Alabang — Westgate, CW Home Depot, Zapote Road Corner Filinvest Ave., Alabang, Muntinlupa, 1781
- Sta. Rosa — CW Home Depot, City of Santa Rosa, Laguna, 4026
11
Limitation of Liability
Ambient Lighting and Penscott Corporation take reasonable care in providing website information and products. To the extent appropriate, we are not responsible for indirect or consequential loss resulting from misuse of the website or products, improper installation, unauthorized electrical work, third-party services, or circumstances outside our reasonable control. Nothing in these Terms is intended to exclude responsibilities that cannot reasonably be excluded.
12
Warranty
Certain products may include a manufacturer’s, supplier’s, or retailer’s warranty. Where applicable, warranty details may be provided with the product, purchase documentation, quotation, or other information supplied by Ambient Lighting.
Where applicable, warranty details may be provided with the product, purchase documentation, quotation, or other information supplied by Ambient Lighting.
Warranty coverage may not apply to damage resulting from misuse, improper installation, unauthorized repair or modification, normal wear and tear, or use outside the product’s intended conditions.
Please contact Ambient Lighting for warranty information applicable to a specific product.
13
Third-Party Links
This website may contain links to third-party websites or services, including social media platforms, maps, communication services, and other external websites. We do not control these third-party websites and are not responsible for their content, availability, privacy practices, security, or terms and conditions. The inclusion of a third-party link does not necessarily imply endorsement, sponsorship, or affiliation unless expressly stated.
14
General Terms
Indemnification
- You agree to be responsible for claims, losses, damages, or expenses arising from your misuse of the website, violation of these Terms, or infringement of another person’s rights.
Force Majeure
Ambient Lighting will not be responsible for a failure or delay in providing products or services where the failure or delay results from circumstances reasonably beyond our control, including natural disasters, extreme weather, public emergencies, government actions or restrictions, labor disputes, supply-chain interruptions, transportation disruptions, or delivery service failures.
Where reasonably practicable, we will take appropriate steps to minimize disruption and resume normal operations.
Severability
- If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent reasonably possible.
Entire Agreement
- These Terms, together with our Privacy Policy, Return and Refund Policy, and any specific terms provided in connection with a product, quotation, promotion, or purchase, constitute the terms governing your use of the Ambient Lighting website and applicable interactions or transactions with us.
Assignment
Ambient Lighting / Penscott Corporation may transfer its rights or responsibilities under these Terms in connection with a business restructuring, merger, acquisition, or transfer of the business.
You may not transfer your rights or responsibilities under these Terms to another party without our prior written agreement where such consent is reasonably required.
15
Changes to These Terms
We may update, amend, or modify these Terms from time to time to reflect changes to our website, products, services, technologies, or business practices. Updated Terms will be published on this page with a revised “Last Updated” date. We encourage you to review these Terms periodically to stay informed about changes that may affect your use of the website or interactions with Ambient Lighting.
16
Governing Terms & Dispute Resolution
If you have a concern or dispute regarding these Terms, a product, purchase, or service, please contact Ambient Lighting first so that we can review the matter and attempt to resolve it directly with you. We encourage customers to provide relevant information, documentation, photographs, receipts, or other details that may help us understand and address the concern.
17
Contact Information
If you have questions about these Terms and Conditions, our products, or your interactions with Ambient Lighting, please contact us:
- Email: info@ambient.ph
- Phone Number: +63 949 995 3117
- Showrooms: Makati · Robins Design Center, Pasig · Quezon Avenue · Commonwealth · Alabang · Sta. Rosa, Laguna